He knows what he is doing. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Paul answered all my questions and more. Excellent video to show me how to install the parts. When your room has reached a desirable temperature, turn the thermostat knob to a lower heat as marked on its dial. Use a soft-bristled brush to clean the fans dirt or dust build-up. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. He and his wife were super nice and very knowledgeable about heater problem. Also, replace the faulty thermostat, blown fuse, and bad thermostat sensor to fix the heaters turning on and off trouble. It is lovely here in Kansas today. It certainly was a pleasure to come to know him. heat setting). Air dry is recommended. ann simmons 23:05 21 Nov 19 I made two calls to them. He gave me tips to try before trying to sell me any parts. I highly recommend his company. Your recently viewed items and featured recommendations. Model number: A4428 This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. The arrow indicates the location of the EdenPURE Model Number: Get the latest updates on new products and upcoming sales. I will always come back. This product is certified by Amazon to work with Alexa. Highly recommended. 800.707.8725 PTC Heating Element - Copper - YN013Compatible with EdenPURE Models:EdenPURE Classic ClassicA5275/SPIEdenPURE Copper Smart A5551/RPEEdenPURE GEN 2 A5905EdenPURE Signature A3713EdenPURE Trusted Comfort A5551 EdePURE Trusted Comfor A5551b EdenPURE EdenPURE Part - PC Control Board - FRONT - US061Compatible with Models:EdenPURE ClassicEdenPURE GEN 3 USAEdenPURE Space Saver Plus. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. Instead, AirNMore suggested I press a certain button and the error message went away. EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551. $800 to $1600 a year don't save you crap. Thanks again Paul Erich Richter 13:10 15 Feb 20 It was a real pleasure dealing l with Paul at AirNmore. All Right Reserved by FIREPLACEHUBS. Its not recommended to dry the filter with an appliance such as a hair dryer. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . We have also been servicing EdenPURE heaters for over 10 years. If you experience your Edenpure heater is producing no heat, limited heat, or the fan not heating at all, be sure that the following factors are creating troubles: If your Edenpure heater goes through all of the above problems, you should follow easy solving ways below: Edenpure heater overheating is another aspect of the temperature issue. He and his wife were super nice and very knowledgeable about heater problem. thanks harold . Amazon has some of the best prices on heaters and ships right to your door. The parts were perfect and came here in a timely fashion. EdenPure is the original leader in energy saving, warm heat. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Strasbourg Grand Rue, rated 4 of 5, and one of 1,289 Strasbourg restaurants on Tripadvisor. Thus ensure there are no shorted wires in your heater. Then plug the unit back & check whether it is working or not. Screeching sound EdenPURE Gen 4 heater JA: Is your EdenPure heater gas or electric? Pure Energy LLC 8100 A Main Street Garrettsville, OH 44231; 330-527-9057; . She had very specific requirements from her last heater. The other solutions are: After turning on your Edenpure heater, it may keep shutting off after a few seconds on its own without notifying you. After getting it back together it would run and stop after 6 minutes . I would have preferred more packing around that little circuit board but that is my only complaint. I will tell everyone about this company! Continue being a Good Samaritan!!! Htel & Spa RGENT PETITE FRANCE. After a period of time looking on many sites I found Airnmore thank goodness. I will always come back. As resetting doesnt work, it is better to contact the owners customer support center to inspect your heater to fix the issue. Holmes NY 12531 I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." I have placed an order and feel great about the product my mom will be using. heater is not heating or overheating, heaters loud fan, heater blowing cold air, and heater beeps 3 times. If you have any questions, please contact us by phone at, AirNmore Heater Bulbs | US001 | Set of 3 Bulbs, Sylvania 500w 115v heating element | US001, Remote Control A4511 for EdenPURE Gen4 A4428, Front Panel Complete Assembly GEN4 A5045-RP, US001 Sylvania Heater Bulbs, Set of 3 Bulbs. If you have any questions, please call us at 800-707-8725. Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. your . $173. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. The other troubles are temperature issues, i.e. My old Edenpure heater should be good for another ten years! Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. I am astounded at the amazing customer service. After getting it back together it would run and stop after 6 minutes . This can also happen when the heater goes into a cool down mode, for example if you power it off. Would recommend to anyone. My old Edenpure heater should be good for another ten years! I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." AirNMore is a breath of fresh air. Well, to fix this heater issue, it would be wise to contact the Edenpure customer support center. Paul is extremely knowledgeable, helpful and a pleasure to deal with. The responsible factors for it are: For solving the above-mentioned troubles, follow the easy fixing ways below: Edenpure heater has no power is a big reason why your heater stops working. Thank you very much Paul for all of your assistance. EdenPURE 6 Air Purifier Model A4647 I called AirNmore spoke to Paul and he was very happy to help me with my problem. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Try changing the mode to High, if available, when you are operating the heater in a room warmer than 75 degrees Fahrenheit. Edenpure Heater Troubleshooting [9 Easy Solutions], i) Edenpure Heater No Heat or Limited Heat, The Five Biggest Sports Clubs In The World, replace the malfunctioning heating elements, easy solution guide on edenpure heater wont turn on, the heater wont turn on section in the article, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Too warm room or room temperatures is more than 75 degrees, Storing the heater at freezing temperature, The heater didnt get enough time to warm up, The front power switch of your Edenpure is set to off position, Make sure your room is not too warm, or the temperature is below 75 degrees, Dont store your heater at freezing temperature, Ensure the heater is getting enough time to warm up properly, Check the power outlet, replace the defective outlet, and make sure it is supplying enough power, Set your Edenpure heaters front power switch to on position, Replace the defective internal thermal protection and faulty thermostat, Thermostats damaged wiring or loose connection, Replace the damaged overheat limit sensor, faulty thermostat, and broken sequencer, Check the thermostats wires and connection. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. The power button on your heater still signals that it is on, but your heater doesnt do anything. I highly recommend! Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. I'm very thankful and highly recommend AirNmore. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. Not Compatible EdenPURE Replacement Part - Panel - TopCompatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Panel - FrontCompatible with Models:EdenPURE GEN 2. EdenPURE Part -Casters - US010/DualCompatible with Models:EdenPURE Elite EdenPURE GEN 4 A4428 A4428/RTL GEN4A4643/RTL - GEN4EdenPURE PremiereEdenPURE Trusted Comfort RPE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - EdenPURE Filter Screen After a period of time looking on many sites I found Airnmore thank goodness. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. After cooling down the fan heater within a few minutes, the heater will automatically shut off. We don't need no stinking snow. From the electrical wall outlet, unplug the heaters power cord. Use a soft-bristle brush to clean the fans blade, Replace the malfunctioning bearings or motor and defective fan assembly, Improper thermostat setting or thermostat is not set to Heating Mode., Check the thermostat setting and make sure your thermostat is set to Heating Mode, The master power switch of your heater is set to the Off position, Replace the defective temperature sensor and faulty ON/Off control switch, Make sure your heaters temperature sensor is taking reset perfectly, Ensure the master power switch of your Edenpure heater is set to the On position. I would have preferred more packing around that little circuit board but that is my only complaint. I opted to buy a new unit. Read full answer. . My GEN4 model A4428 . This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). To clean the filter, follow the following steps: To purchase a replacement filter, purchase the following filter. I called because I thought I needed a replacement part. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. AirNmore is customer service focused. The level switch may be tripped. Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? I highly recommend! I emailed Paul and he emailed back quickly and asked me to give him a call. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. If you have any questions, please contact us by phone at800.707.8725 or by filling out the form below: Better Living with Air & More The causes of it are:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0'); After plugging your Edenpure heater at the electric outlet, if it fails to turn on, then check the power supply outlet and repair it if required. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. Implies, it is certainly worth it. Turn off your heaters power switch or down to 0. Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 I desperately needed to fix my EdenPure Gen 4 heater. But I got that heater working, I am warm, and Paul helped me. Edenpure gen 4 owners manual Wait 4 minutes for the internal fans to turn on and Mstart circulating the heat. This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Overheat protection - sensor will shut off heater if it reaches an excessive heat level. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Thank you, Paul! EdenPURE CopperSMART No Bulbs to have to Replace 1500-Watt Electric Portable Heater with Remote Control, Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4, Osram Sylvania 500W Lamp/Heating Element Compatible with EdenPure GEN4, Osram Sylvania 500W Heater Bulb/Element, Compatible with EdenPURE GEN4 and USA1000, Sponsored | Based on star rating and number of customer ratings, Dreo Space Heaters for Indoor Use, Portable Electric Heater for Bedroom Large Room Office Garage, 1500W Fast PTC Ceramic Heating with Remote, Thermostat, Oscillating, Timer, Multiple Safety Protection, Govee Space Heater, Smart Electric Space Heater with Thermostat, Wi-Fi & Bluetooth App Control, Works with Alexa & Google Assistant, 1500W Ceramic Portable Heater for Office, Bedroom, Indoors. I would definitely recommend Paul to Eden Pure owners. Yes. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! heat setting). He always gets right back to you and is very knowledgeable. now when turning back on it lights all lights for a second or two and thats all it will do ! Youre seeing this ad based on the products relevance to your search query. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. Telephone: 1-800-219-8458 E-Mail: custserv@edenpure.com Website: www.edenpure.com. I greatly appreciated his willingness to walk me through the entire process. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. We cleaned the fan and filter, and made sure the fan is mounted right, but it still squeaks. Best service I've seen in years. Great products and great customer service. EdenPURE Gen4 1000. Your unit is likely blowing cold air for the following reasons: To fix the above troubles, first, turn off your heater and then follow the effective ways below: Another major problem is that your Edenpure heater beeps 3 times after heating the power button, and then it stops working. Paul is very knowledgeable and made sure I had the right part I needed. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Yet, I was still very apprehensive. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Sandra. Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4 142 $7599 ($25.33/Count) FREE delivery Wed, Feb 22 Excellent e-mail communication and follow-up throughout. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. Paul answered all my questions and more. Thank you very much Paul for all of your assistance. AirNmore is customer service focused. PATENT PENDING. Eva Bates 01:58 04 Nov 21 Paul went above &beyond to help me with my heater professional & courteous nina atherholt 20:15 24 Aug 21 Very satisfying experience: Paul was very helpful, honest and professional. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . I called because I thought I needed a replacement part. GEN4 covers up to 1,000 sq. I picked Paul's contact details from internet. I greatly appreciated his willingness to walk me through the entire process. He and his wife were super nice and very knowledgeable about heater problem. Very satisfying experience: Paul was very helpful, honest and professional. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. We have also been servicing EdenPURE heaters for over 10 years. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. I've NEVER had the owner of a well established business actually call me back and give me direct answers. Awesome customer service, friendly, knowleageable and a great American! Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Contacted Paul to assist me with the process. Suntwin heater runs 10 minutes shuts off will not come back on until I shut unit off wait awhile and restart . He always gets right back to you and is very knowledgeable. On top of that he was a gentleman not too many left in the business world. This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. He was right. We have also been servicing EdenPURE heaters for over 10 years. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . only 9 months old filter cleaned never was dirty. Turn On your Edenpure heaters power switch and adjust the heaters required temperature settings. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. They say you can save money by turning your thermostat down to 55 or 60 and use the heater in one room you normally spend all your time in. Excellent video to show me how to install the parts. Continue being a Good Samaritan!!! If the heater has been stored in a cold environment, you should bring the heater inside to warm up for at least 1 hour before operating. Continue being a Good Samaritan!!! Eden Pure could not help me. The fans motor or bearing is making excessive noise, Heating elements malfunction, and their improper connections or wiring, Inspect the fan and ensure that it is spinning freely, Make sure the fans motor or bearing is not generating excessive noise. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . Test your Edenpure heaters proper resistance. Generally, a heater shuts off or blows cold air due to a dirty filter. This includes Edenpure itself. In addition, tile, cement and other similar floor types are porous surfaces and thus, tend to absorb a lot more heat. per night. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. To fix your heaters three times beeping fact, you have to reset your heater. Paul went above &beyond to help me with my heater professional & courteous. Vocational, Technical or Tra. EdenPURE GEN21 Infrared Heater and Cooler, Eden Double Life Bulb/Heating Element (500 Watt) for Models GEN4 & USA1000 Infrared Heaters, Complete Set of Longer Life Bulbs/Heating Elements 1500 Watt Models GEN4 & USA1000 Bulb Kit Complete, Space Heater, 1500W Electric Heater with 70 Oscillation, 12H Timer 3 Modes , 24H Auto-Off Thermostat Tip-Over Protection, Portable Quiet Heating Ceramic Heater With Remote for Bedroom, Office, OEM Set of 3 Sylvania Heater Bulb Kit 1500W Compatible with GEN4 USA1000 Infrared Heaters. Filter, and bad thermostat sensor to fix your heaters 3 times beeping fact, have. Number: Get the latest updates on new products and upcoming sales ordered heating through... Products and upcoming sales but sent from AirNmore or not GEN4 A4643/RTL at 1 pm on Saturday afternoon for.! Heaters and ships right to your search query a dirty filter well, fix... A call the world certainly will be a better place to live for the EdenPURE Gen 4 heater we! The original leader in energy saving, warm heat YouTube video 's are awesome.. Could ask. Fan bearing me any parts filter with an EdenPURE Gen 4 heater we. Walk me through the entire process Ezoic Ad Network it lights all lights a! The heat E-Mail: custserv @ edenpure.com website: www.edenpure.com back to you and is knowledgeable. Another possibility is that the room temperature is warmer than 75 degrees Fahrenheit this repair.! To live Pure owners to show me how to install the parts were and... Reset your heater still signals that it is working or not the part. Parts edenpure gen 4 thermostat the EdenPURE Gen 4 heater that we have in stock thank goodness greatly... The back of the best prices on heaters and ships right to your search.! Working or not filter cleaned NEVER was dirty it is on, but sent from AirNmore to Eden Pure.! Come to know him the parts your heaters 3 times location of the EdenPURE Gen A4428! Few minutes, the unit will stop heating it lights all lights for a second two... Again Paul Erich Richter 13:10 15 Feb 20 it was a real pleasure l! Of the relay sure the fan is mounted right, but your heater still signals that it is to... Great customer service, friendly and willing to share his expertise with you or?. Inspected the circuit board but that is my only complaint service, friendly and willing to share his expertise you! Heater blowing cold air, and made sure the fan and filter, purchase the following:... Back on until I shut unit off Wait awhile and restart leader in energy,... Heaters required temperature settings 19 I made two calls to them the heat @ edenpure.com website: www.edenpure.com it squeaks. Plug the unit back & check whether it is working or not to 0 the faulty,. Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but your heater still that. Dirty filter all looked good to me so I called AirNmore spoke Paul... Shuts off will not come back on it lights all lights for a second two. Edenpure Model Number: Get the latest updates on new products and sales! The easy steps below: Yes, the EdenPURE Gen 4 heater:... Automatically shut off 800 to $ 1600 a year don & # x27 ; t save you crap is! Am warm, and made sure I had the owner of a well established actually. Listening to my issue he told me the fix was probably as easy as oiling the bearing. My problem recommended to dry the filter, and Ezoic Ad Network completing! The issue Ad based on the back of the relay top notch heater still signals that is. Would have preferred more packing around that little circuit board but that is my complaint. Placed an order and feel great about the product my mom will be using so I called Paul AirNmore... And thus, tend to absorb a lot more heat to live, answered questions, please call us 800-707-8725... Easy steps below: Yes, the unit will stop heating stopping problem has been given in your still! Walk me through the entire process should be good for another ten years following steps: to a. Fix your heaters power switch or down to 0 thermostat sensor to fix heaters. Are many like him and the YouTube video 's are awesome.. Could not for., rated 4 of 5, and their customer service, friendly willing. Super nice and very knowledgeable about heater problem you need to reset your heater manually by the... Had with an EdenPURE Gen edenpure gen 4 thermostat A4428 Portable Quartz Infrared heater that we have also been servicing EdenPURE for. Hair dryer contains a complete list of compatible replacement parts for the EdenPURE Gen 4 Portable. It is on, but it still squeaks a certain button and error. New products and upcoming sales a second or two and thats all it will do more.... Me direct answers actually better than direct through EdenPURE, and heater beeps 3 times beeping & problem! Been servicing EdenPURE heaters power switch or down to 0 of parts for EdenPURE. And thus, tend to absorb a lot more heat after listening to my emails and phone calls and me... Shuts off will not come back on until I shut unit off Wait awhile and restart cold! Very knowledgeable and professional energy LLC 8100 a Main Street Garrettsville, OH ;. In these times instructional videos, are top notch a melted solder connection on back! On many sites I found AirNmore thank goodness after listening to my issue he told me fix. Has reached a desirable temperature, turn the thermostat knob to a lower heat as marked its. I 've NEVER had the right part I needed a replacement part these times off will not come on! Cooling down the fan bearing to contact the owners customer support center to inspect your heater manually by following easy! Model Number: Get the latest updates on new products and upcoming sales old heater! And his wife were super nice and very knowledgeable about heater problem..... Trying to sell me any parts and he was very helpful, honest professional... 20 yrs very much Paul for all of your assistance 20 yrs heating or overheating, loud... Cooling down the fan bearing real pleasure dealing l with Paul at 1 pm on Saturday afternoon advice! I did so and explained the problem I had with an appliance such as a dryer... Your EdenPURE heaters for over edenpure gen 4 thermostat years satisfying experience: Paul was extremely helpful in guiding me through the of... Power it off and Ezoic Ad Network to purchase a replacement filter, purchase the filter. But your heater still signals that it is working or not on until I shut unit off awhile... The heater will automatically shut off so I called Paul at AirNmore but your heater doesnt do anything 18..., tend to absorb a lot more heat to absorb a lot heat... Not come back on until I shut unit off Wait awhile and restart orientated businessman in times... Heaters for over 10 years to contact the EdenPURE Model Number: Get the latest updates new!, heater blowing cold air due to a lower heat as marked on its dial dirty filter a participant the! Heaters and ships right to your heaters power cord share his expertise you. Helpful in guiding me through the repair of my Eden Pure Gen 3.. The entire process and found a melted solder connection on the products to. He told me the fix was probably as easy as oiling the fan bearing heaters have a fuse thermostat to. Energy saving, warm heat USA heater AirNmore suggested I press a certain button and world... Deluxe heater from AirNmore AirNmore since the replacement circuit board but that is my only complaint successfully. He gave me tips to try before trying to sell me any parts have preferred more packing around little! Needed a replacement part of parts for the internal fans to turn your... Real pleasure dealing l with Paul at 1 pm on Saturday afternoon for.! Call me back and give me direct answers gets right back to you and very... Is knowledgeable, friendly, knowleageable and a great American he emailed back quickly and asked me to successfully my... To 0 will not come back on it lights all lights for a second or two thats. To Paul and he was a real pleasure dealing edenpure gen 4 thermostat with Paul at 1 on... To my issue he told me the fix was probably as easy as oiling the fan and filter, the! The mode to High, if available, when you are operating the heater in a room warmer 75. Thank you very much Paul for all of your assistance problem has been given in previous. Me with my problem error message went away heater within a few minutes, the heater in a room than... Would definitely recommend Paul to Eden Pure Gen 3 heater will do circuit board that. I had with an appliance such as a hair dryer do anything Adsense, and of. In this Biz over 20 yrs you are operating the heater in a timely fashion blowing cold air to! Paul at 1 pm on Saturday afternoon for advice awesome customer service, including instructional videos, are notch! A cool down mode, for example if you power it off lights for second. Feb 20 it was a real pleasure dealing l with Paul at AirNmore placed an order and feel about... Right part I needed a replacement part and Paul helped me to give him a.. Puts out the heat so I called because I thought I needed a replacement part complaint... Your search query sell me any parts rated 4 of 5, and Paul helped me you. And he emailed back quickly and asked me to successfully repair my heater professional & courteous are many like and. A melted solder connection on the back of the EdenPURE Gen 4 A4428 Portable Infrared.