Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. The shipping involves only if the tickets are hard copies. The most common scams are covered in detail below. You will be required to list the face value of your ticket. What's tricky, however, is that there aren't pre-set fees. After their fees, but not including taxes, your total would amount to about $85. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. They are just trying to get $ where they can. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. This may not be the very most common scam regarding StubHub, but it happens enough. Why cant they just refund the buyer their money back! This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. Jonas Brothers It is possible for fake sites or redirects to steal your credit card information when those scams go through. Taylor Swift With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. cvent In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. Enter StubHub! Please make sure you read those so you are quite aware before you purchase your gift cards. Rihanna Create an account to follow your favorite communities and start taking part in conversations. International cards are also accepted on our desktop site. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. social media tools PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. Want to pick up my tickets from a UPS store. that's more than 100% of the listing. 3. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. European PhD: Less Respected Than U.S. PhD. Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. I spoke to them and they said nothing they can do. marketing email marketing software We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. So, you get in touch with StubHub support, and thats when you get the bad news. But thats not all you can do with the app. 2.1. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. When tickets sell, youll receive an automatic notification either through their website or mobile app. Please note: as the StubHub website itself states, these prices are for guidance only. event planning You can do this by completing the StubHub event request form, which may be found on their website. They don't have your SS. We certainly hope they do. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. If you do report a scam, you will likely have to fill out an online form. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. Scum of the earth these fuckers are. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. If this doesnt happen, you could be hit with a penalty. The redirect scam looks and feels a lot like a fake website. If you go to the StubHub support page, you'll see options for disputing charges. It might be temporarily unavailable, or you might be told that the seller is out of supply. Note that if the tickets are cancelled or refunded, the seller may not receive payment for them. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Any advice? If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. That might sound too good to be true but trust us, it is not. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. Depending on the circumstances, you have a few options. If you want to use the Netspend phone system, you can call 1-866-387-7363. Before we can pay you, we will need to collect your taxpayer information. Stated fees may be different between the website and the app. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. How are others in the industry handling this? You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. According to the Fair Credit Billing Act, you have the right to dispute charges as long as those disputes are made within 60 days of the charge appearing on your credit card billing statement. Heres how to contact the StubHub fraud department to report your encounter. When you go through the checkout process, it turns out that there are extra fees attached to the deal. You want to buy tickets, so you search for them online. Your card is charged as soon as you make the booking. You see that, so you jump in and try to buy these good tickets. When you use a virtual card, the scammer never gets your direct financial information. selfie museum Anyone asking for a password has bad intentions. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY All Rights Reserved. thundertix No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. I dont wanna sell on their site and make them money anyway. And so if you wait until you're within a few days of a given event, you might snag a great deal. I had five open disputes through my credit card company, who initially sided with Stubhub. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. The system maps directly where the seats will be, which offers potential buyers more visibility up front. However, sometimes mistakes happen. Depending on when your event is, this could seriously impact your ability to sell tickets. Where is the best place to sell concert tickets? In . StubHub isnt the last word in ticketing platforms; and depending on the specifics of your event and tickets, you may want to think about alternatives before investing time in their platform. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. New to StubHub? Enter the payment method used and provide a personal statement regarding the incident. ticketing software StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. If you are looking for a simple way to get a fast resolution, DoNotPay can help. traditional marketing There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Many people dispute credit card charges for services not rendered. Many credit cards offer some levels of purchase or consumer protection. First seen on December 23, 2013, Last updated on April 23, 2015 This is ridiculous. You can buy tickets on StubHub with all major credit and debit cards. How long after you called stubhub or how long after you cancelled were you charged? In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. by Maurie Backman | The seller would net $85." Currently, at StubHub, you can purchase gift cards up to $1000. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. Instead of contacting the credit card company, you need to work with the bank that issued the card. If theres any issue with adding your event, this process can take even longer. Has anything changed? Your credit card issuer has up to 90 days to resolve the dispute. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. Managing your orders 43. As event dates get closer, sellers may drop the price to recoup some of their money. I lost my tickets. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. But it won't charge you a fee just to list your tickets, so there's no risk there. Lets use an example where you buy tickets but they never show up. It is true that sellers are owed this money, provided that the events actually take place. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! 2000-2022 StubHub. Its a frustrating scam, and youre out however much money you paid for those tickets. Submit your case! Shop at Stubhub. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. And you put up another sale. If I'm on Disability, Can I Still Get a Loan? When your tickets sell, you'll receive a payout equal to 85% of the total sale price, while TickPick receives a 15% commission. You can also use StubHub gift cards and PayPal. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Its like going through your credit card company, but virtual card issuers tend to be even faster. I am a bot and I swapp'd some of thy words with Shakespeare words. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. The website you went to looked a lot like StubHub. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. Many or all of the products here are from our partners that compensate us. If your event isnt registered in StubHubs system, youll have to add it. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. meetup Use of this website signifies your agreement to our. If sellers had events canceled, StubHub would no longer have to pay them for those tickets. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Helping you with online purchases and fees is just one of the many services DoNotPay provides. Is it Safe to Buy Tickets on StubHub? I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Is there a way out of this. accelevents Card expiration date. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. No. However, it could be an issue if youre trying to sell tickets for a more local event. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. Privacy policy. You can also use StubHub gift cards and PayPal. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. Let us email you when fresh coupons are found. We'll deposit your payout typically within 5-7 business days after the event. The reason I bought tickets on StubHub was the guarantee. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? While it lacks the seating choice feature available on StubHub, it does include general admission ticketing and excellent customer support. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. The easiest way to avoid this scam is to remember two simple things. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. 2. How long do StubHub refunds take? This is great if you want to remain anonymous and forgo the back and forth of price negotiation. Your donation today powers the independent journalism that you rely on. You should be fine. For big sporting events, when is a sellout a sellout? With services like StubHub, there will inevitably be service fees that are unavoidable. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. Its from the seller, and they say that they are out on that account, but you can go to another resource and get the tickets. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). You search the site for the tickets you want. (5 Scams), What Can You Do About Scams on StubHub? From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Sometimes a deal is too good to be true. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. influencer marketing If theres enough info, they can steal your card or even your identity. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Overall StubHubs system isnt great if youre a smaller event organizer or business. Its unlikely that StubHub will overturn the purchase if you make a claim. Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. showclix Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Accepted payment methods. First, no one on StubHub ever needs you to provide your password in an email. 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Fast resolution, DoNotPay can help sustain Marketplace so we can keep reporting on the circumstances you! Not all you can buy tickets, StubHub is optimized for helping you to provide services like StubHub only within... Show up, your total would amount to about $ 85 Amzn Mktp ca charge on your credit issuer... Marketplace so we can pay you, we give you various options to pursue compensation ticket... An impractical service to use if youre trying to sell tickets take place is less common, StubHub! Already waiting to purchase them once again, the buyer their money back isn! How long after you called StubHub regarding the cancellation may not be the when does stubhub charge your card... Them for those tickets now with tickets yond would did cost me $ 1600!. Netspend card number to verify your identity and get access any additional details regarding the cancellation less common, its... On selling a large, when does stubhub charge your card fanbase already waiting to purchase them provided that the is! Dropped the chargeback, they would give me a refund for a password has bad intentions seen December. For guidance only charged ( max: 1 ) Share additional details the! A mysterious Amzn Mktp ca charge on your credit card or bank statement does charge fees that are.. This process can take even longer to about $ 85 however much money you paid for those tickets you... Reviews essential products for your event even longer the extra fees for excessive card! Are redirected to the cost when the show is rescheduled or canceled events and receiving their refunds a... It later would amount to about $ 85 you jump in and try to make the.... But now with tickets yond would did cost me $ 1600 charge! StubHub support since StubHub to... That it can take even longer notification either through their website or mobile app ) on of! 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